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Former Member
Sep 05, 2007 at 03:43 PM

More trouble with registering sapccmsr and EYE CATCH error

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Hello all,

I saw that this was a topic in an earlier thread. That thread was very helpful for troubleshooting, but it seems I have everything properly set up and patched, but I am still receiving the dreaded EYE CATCH error. The system is a Unicode dual-stack XI system. Here are the details:

sapccm4x registers with no problems.

sapccmsr results in the following:

<b>LE06201:xitadm 160% ./sapccmsr -j2ee -R pf=/sapmnt/XIT/profile/START_DVEBMGS00_LE06201

INFO: CCMS agent sapccmsr working directory is /usr/sap/ccms/XIT_00/sapccmsr

INFO: CCMS agent sapccmsr config file is /usr/sap/ccms/XIT_00/sapccmsr/csmconf

INFO: Central Monitoring System is [XIT]. (found in config file)

INFO: additional Central Monitoring System is [SLM]. (found in config file)

additional CENTRAL system y/[n] ? :

INFO: found ini file /usr/sap/ccms/XIT_00/sapccmsr/sapccmsr.ini.

INFO: Checking Distributed Statistical Records Library dsrlib.so

INFO: DSR: Path /usr/sap/ccms/dsr for Distributed Statistical Records.

INFO: checking version an Unicodeness of dsrlib.so

INFO: DSR: Dynamic Library dsrlib.so (version 22) successfully loaded.

INFO:

CCMS version 20040229, 64 bit, multithreaded, Unicode

compiled at Jul 7 2007

systemid 370 (Solaris on SPARCV9 CPU)

relno 6400

patch text patch collection 2007/4, OSS note 1013331

patchno 191

intno 20020600

running on LE06201 SunOS 5.9 Generic_122300-02 sun4us

pid 26318

profile /sapmnt/XIT/profile/START_DVEBMGS00_LE06201

ERROR: Cannot open Monitoring Segment 0 rtc = 245

Last reported error: [249] CCMS monitoring segment has wrong EYE CATCH. It seems to be created as non-unicode segment.

This program runs as unicode. Please use non-unicode version

INFO: dsr: dsrlib unloaded.

EXITING with code 1</b>

Based on the information in the earlier thread, I checked that the files are consistent in their Unicodeness:

<b>LE06201:xitadm 35% pwd

/sapmnt/XIT/exe

LE06201:xitadm 165% sapccm4x -v

CCMS version 20040229, 64 bit, multithreaded, Unicode

compiled at Jul 7 2007

systemid 370 (Solaris on SPARCV9 CPU)

relno 6400

patch text patch collection 2007/4, OSS note 1013331

patchno 191

intno 20020600

running on LE06201 SunOS 5.9 Generic_122300-02 sun4us

LE06201:xitadm 166% sapccmsr -v

CCMS version 20040229, 64 bit, multithreaded, Unicode

compiled at Jul 7 2007

systemid 370 (Solaris on SPARCV9 CPU)

relno 6400

patch text patch collection 2007/4, OSS note 1013331

patchno 191

intno 20020600

running on LE06201 SunOS 5.9 Generic_122300-02 sun4us

LE06201:xitadm 167% saposcol -v

SAPOSCOL version COLL 20.94 640 - V3.73 64Bit, 64 bit, single threaded, Non-Unicode

compiled at Jul 7 2007

systemid 370 (Solaris on SPARCV9 CPU)

relno 6400

patch text COLL 20.94 640 - V3.73 64Bit

patchno 191

intno 20020600

running on LE06201 SunOS 5.9 Generic_122300-02 sun4us

LE06201:xitadm 107% disp+work -v | more

-


disp+work information

-


kernel release 640

kernel make variant 640_REL

DBMS client library OCI_920

DBSL shared library version 640.00

compiled on SunOS 5.8 Generic_117350-38 sun4u

compiled for 64 BIT

compilation mode UNICODE

compile time Oct 29 2006 21:30:34

update level 0

patch number 155

source id 0.155

-


supported environment

-


database (SAP, table SVERS) 610

620

630

640

DBMS server

ORACLE 9.2.0..

ORACLE 10.1.0..

ORACLE 10.2.0..

operating system

SunOS 5.8

SunOS 5.9

SunOS 5.10

LE06201:xitadm 169% pwd

/sapmnt/XIT/exeU

LE06201:xitadm 170% sapccm4x -v

CCMS version 20040229, 64 bit, multithreaded, Unicode

compiled at Jul 7 2007

systemid 370 (Solaris on SPARCV9 CPU)

relno 6400

patch text patch collection 2007/4, OSS note 1013331

patchno 191

intno 20020600

running on LE06201 SunOS 5.9 Generic_122300-02 sun4us

LE06201:xitadm 171% sapccmsr -v

CCMS version 20040229, 64 bit, multithreaded, Unicode

compiled at Jul 7 2007

systemid 370 (Solaris on SPARCV9 CPU)

relno 6400

patch text patch collection 2007/4, OSS note 1013331

patchno 191

intno 20020600

running on LE06201 SunOS 5.9 Generic_122300-02 sun4us

LE06201:xitadm 172% saposcol -v

SAPOSCOL version COLL 20.88 640 - V3.60 64Bit, 64 bit, single threaded, Non-Unicode

compiled at Apr 16 2005

systemid 370 (SUN on SPARC CPU with Solaris 2.2)

relno 6400

patch text COLL 20.88 640 - V3.60 64Bit

patchno 68

intno 20020600

running on LE06201 SunOS 5.9 Generic_122300-02 sun4us

LE06201:xitadm 111% disp+work -v | more

-


disp+work information

-


kernel release 640

kernel make variant 640_REL

DBMS client library OCI_920

DBSL shared library version 640.00

compiled on SunOS 5.8 Generic_117350-38 sun4u

compiled for 64 BIT

compilation mode UNICODE

compile time Oct 29 2006 21:30:34

update level 0

patch number 155

source id 0.155

-


supported environment

-


database (SAP, table SVERS) 610

620

630

640

DBMS server

ORACLE 9.2.0..

ORACLE 10.1.0..

ORACLE 10.2.0..

operating system

SunOS 5.8

SunOS 5.9

SunOS 5.10</b>

Anyone have any ideas why I am unable to register the sapccmsr? Thanks in advance for your help.

Best Regards,

Warren Chirhart