How to find link between Business partner and Org unit in Solution manager

[Former Member]

Hi experts,

Please!!!

I have a requirement where my rule finds business partner assinged for that support team and in transaction ppoma_crm we have org unit assigned to that business partner number below that we have positions and user assigned...

I can find business partner for the transaction now i need to find the org unit for the assigned business partner so i could use for agent determination in workflow.

Thanks and Regards

Annamalai

[martin_nooteboom]

Hi Annamalai,

All relations for the org. structure are stored in table HRP1001, so I would check there.

Regards,

Martin

[Former Member]

Hi, i check though but it doesnt have the information about the users assigned to that org unit.

Thanks and Regards

Annamalai

[martin_nooteboom]

Yeah, but you are looking for the business partner connected to the org. unit, not the user so you should check a different object type.

Regards,

Martin

[Former Member]

do you know? ... the structure is like this... i have orgunit then a position to it and then i have assigned a business partner which is with prefix CP... i m not seeing the users assigned to it so my workflow doesnt get triggered if i use this org unit..

regards

[martin_nooteboom]

So there is no entry for a relation between CP and US?

Regards,

Martin

[Former Member]

noo.. i got how to see it... in hrp1001 table i have to drill down with links... first cheack org unit then check the position then cp it gives me the user assigned to the CP...

Thanks

[Former Member]

Yes .From the HRP1001 you have to refer back with HRP1000 , where the organanisation structure name structure will be there..