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CRM Dashboards and Interactive reports without BI

Aug 24, 2017 at 06:48 PM

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Former Member

Hello

we have no BW system, we only have custom reports and want to leverage the dashboard functionality we have IC service functionality.

My question is can I use Interactive reports for this ? is it even possible to use dashboards without any BW system.

I did look at couple of blogs but most of them I read need some kind of BI content

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2 Answers

Youmans Zhang
Sep 14, 2017 at 07:39 AM
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Hi Asha,

Yes you can use Interactive Report for this. To configure Interactive Report, you don't need a separate BI system. Instead, you need to configure 2 clients in your CRM system: one CRM client and one BW client. After the configuration, please run T-code

/CRMBW/CONFIG_WIZARD in your CRM client and make sure there is no error here. Please also refer to the documentation below:

https://help.sap.com/saphelp_crm700_ehp01/helpdata/en/24/25d3bd94e4408ea619223bf3143957/frameset.htm

https://help.sap.com/saphelp_crm700_ehp01/helpdata/en/66/5aae4972d84aa3986441acf988ce3d/frameset.htm?frameset=/en/d6/c057dbbcea48819169375d86d22189/frameset.htm

https://help.sap.com/saphelp_crm700_ehp01/helpdata/en/f6/09862ea72d4909bf715a1bd34b33e1/frameset.htm

1146395 - Configuring CRM Interactive Reporting

Kind Regards,

Youmans

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Former Member Oct 26, 2017 at 09:10 PM
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Thanks for your reply.

I have single client and dont have BW system, can I still set up Interactive reports ?

I created a RFC destination pointing to self, is this even a valid thing to do.

My BW person doesnt think we can do it this way.

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Hi Asha,

To use Interactive Report, you don't need a BW system. And it is recommended to configure a separate BW client in your CRM system. And to answer your question, it is also supported to configure CRM and BW in the same client.

Kind Regards,

Youmans

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