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​Instance XXX/DVEBMGS00 reached state UNKNOWN after having state STARTING. Giving up

dev-disp.txt

dev-w0.txt

Hello,

During installation of EHP7 for SAP ERP 6.0 ABAP ASE with Sofware Provisioning Manager at task "Start Instance": i have this error message "Instance E01/DVEBMGS00 reached state UNKNOWN after having state STARTING. Giving up"

By looking at the dev_w0.log, i have noticed this:

ERROR: -1 in function SQLConnectWithRetry (SQLConnectWithRetry) [line 4723] C (30294) [HY000] [SAP][ASE ODBC Driver]There is no server listening at SAP-IDES:4901. C ERROR: -1 in function SQLConnectWithRetry (SQLConnectWithRetry) [line 4723] C (30012) [08001] [SAP][ASE ODBC Driver]Client unable to establish a connection C syb_glob.dbsl_ca.errclass set to DBSL_EC_RESTART C Connection 0 failed using DRIVER={Adaptive Server Enterprise};server=SAP-IDES;port=4901;uid=SAPSR3;db=E01;pwd=xxxxxxxx;TextSize=2147483647;FetchArraySize=1000;ReleaseLocksOnCursorClose=1;DynamicPrepare=1;UseCursor=2;homogeneousbatch=1;charset=utf8;EncryptPassword=1;EnableLOBLocator=0;app=R3D000 00 comm rd ODBC;logintimeout=3;ProtocolCapture=cap_w0_comm_rd;supresstdscontroltokens=1;SuppressRowFormat=1;SuppressParamFormat=1; C

Do you have an idea of what is wrong?

Thank you for your answers


dev-disp.txt (42.6 kB)
dev-w0.txt (8.1 kB)
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1 Answer

  • Best Answer
    Aug 23, 2017 at 07:03 AM

    Issue fixed by restarting the server,

    than i was blocked by a timeout after 10:00 minutes. Just wait for the database to be totally launch. Check the status in the MMC (it shoud be green).

    Then Retry the installation.

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