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Former Member
Sep 04, 2007 at 08:25 AM

How to Create Service Orders from CRM IC WebClient and create a Case there

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Hi Friends,

I am very new to CRM IC Web Client.

We have installed the IC WebClient and got the Frontend URL.

I need urgent help on the following

1. How to create a Service Order from CRM IC Webclient ?

2. How to Create a Case in the Webclient and link the Service Order with the Case (Case management) ?

Pls help me out.

Its very urgent.

Thanks in advance and warm regards

Purnendu