S/4 HANA Sales Order 3rd Party using different ship to party & sold to party causing error in MIGO

[former_member267332]

Hi All,

Kindly advice on this. This happen in SAP on premises 1610.

I have a cases in Sales order for 3rd party scenarios where by the sold to party and ship to party is different number. When i post in MIGO then it gave me error messages of "Inconsistency between a document field and the prof. segment number . Message no. KE396".

I've performed steps below but the error still existed.

To regenerate this program, call up function module 'RKE_GENERATE_INTERFACE_ACT' in the test environment and start it for the respective operating concern.

Example: If the name of the operating concern is 'S001', then regenerate program RK2LS001. Steps for generating the program RK2LS001:

1. Call up Transaction SE37 (Function Library: Initial Screen).

2. Enter function module: 'RKE_GENERATE_INTERFACE_ACT'.

3. Choose 'Sngl.test' (F8).

4. Enter import parameter ERKRS = 'S001'.

5. Choose 'Execute' (F8).

Also in Tcode: KEDR, it does not have sold to party and ship to party information.

Below is the screen shot of the error messages.

Thanks

Best regards

Khor

[JL23]

Please follow the instruction of OSS note 321725 - KE396 f. charact. 'Customer' in third-party trnsctn

[former_member267332]

Hi Jürgen,

I've tried to perform the steps in OSS note 321725 but the error still existed.

Thanks.

Best regards,

Khor

[former_member267332]

Hi Jurgen,

I just found another OSS note:

2492776 - S/4 HANA Finance: Wrong customer in account-based line items for goods receipt in third-party direct ship (TPDS) scenario.

Let me try first.

Thanks.

Best regards,

Khor

[former_member267332]

After we implemented OSS#2492776 then the issues is solved.