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ChaRM: Error "Subject profile SDCR00001 is not defined in cutomizing"

Hi community,

I'm configuring a ChaRM test environment at the moment and got stucked:

When I create a change request out of a Service Desk message, the change request document doesn't contain any content. All of the header data is missing, also the descriptions. Additionally the error "Subject profile SDCR00001 is not defined in cutomizing" is shown in the change request document.

Any ideas? Where does the Subject profile come from?

Regards,

Marco

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 04, 2007 at 09:12 AM

    Update: Could anyone who has ChaRM configured please have a look at the transaction type SDCR in SPRO and please check which Subject Profile is assigned there:

    SPRO -> SAP Customizing Implementation Guide -> SAP Solution Manager -> Scenario-Specific Settings -> ChaRM -> Ext. Config. -> Chg. Transaction -> Transaction Types -> Define Transaction Types

    Select "SDCR" -> Double click on "Assignment of Business Transaction Categories" -> Select "Service Process" -> Double click "Customizing header"

    In my case "SDCR00001" is entered in field "Subject Profile". What have you got?

    Thanks & Regards,

    Marco

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 05, 2007 at 01:30 PM

    hey marco!!!

    have you follwoed allthe steps in SPRO for charm...

    most imp. have you activated the BC sets for the same!!!

    Regards,

    Achilles!!!

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