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SAP BI Mobile Android - white screen for DS / Lumira applications

Aug 24, 2017 at 11:05 AM

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Former Member

Hi,

we are facing the following problem:

In the BI Mobile Android app, we are only getting white screens when choosing an application. There are no problems with the connection to the BI Platform, but the usage of the application is not working. Neither an older Design Studio app nor an newer Lumira 2.0 (from Designer) app.

We dont face theese problem on iPads (iOS). Everythig is fine there.

We are on BIP 4.2 SP04 with Android 7.0 und 6.0 devices with the latest SAP BI Mobile app.

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3 Answers

Tammy Powlas
Aug 24, 2017 at 12:14 PM
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I wonder - following the PAM https://support.sap.com/content/dam/launchpad/en_us/pam/pam-essentials/TIP/SAP%20BusinessObjects%20Mobile/SAP%20BusinessObjects%20Mobile%20-%20Supported%20Platforms%20(PAM).pdf - is Lumira Designer supported in the Mobile BI Android? Page 3 leads me to believe it is only for iOS versions now

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Former Member Aug 24, 2017 at 01:17 PM
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Well, I mean Lumira 2.0 which is "just" an update from Design Studio 1.6. I think in the PAM there is the "older" Lumira mentioned.

But in case it should be Lumira 2.0 - it didn't work before with Design Studio applications.

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Former Member Oct 20, 2017 at 05:42 PM
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Any changes on this?

Cause we face the same Problem with BOE 4.2 SP4 Patch 2.

On iOS Systems everything works fine - on Android just white pages without any error message...

Thanks!

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