SAP BI Mobile Android - white screen for DS / Lumira applications

[former_member207587]

Hi,

we are facing the following problem:

In the BI Mobile Android app, we are only getting white screens when choosing an application. There are no problems with the connection to the BI Platform, but the usage of the application is not working. Neither an older Design Studio app nor an newer Lumira 2.0 (from Designer) app.

We dont face theese problem on iPads (iOS). Everythig is fine there.

We are on BIP 4.2 SP04 with Android 7.0 und 6.0 devices with the latest SAP BI Mobile app.

[former_member637221]

We are getting blank screen on mobile for dashboards built on SAP Lumira Designer after upgraded from 4.2 SP 6 Patch 5 to SP6 Patch 7. Can see the list of dashboards, but as soon as we try to run, getting blank screen while running the dashboard. Any thoughts?

[kaufmann]

Any changes on this?

Cause we face the same Problem with BOE 4.2 SP4 Patch 2.

On iOS Systems everything works fine - on Android just white pages without any error message...

Thanks!

[former_member207587]

Well, I mean Lumira 2.0 which is "just" an update from Design Studio 1.6. I think in the PAM there is the "older" Lumira mentioned.

But in case it should be Lumira 2.0 - it didn't work before with Design Studio applications.

[TammyPowlas]

I wonder - following the PAM https://support.sap.com/content/dam/launchpad/en_us/pam/pam-essentials/TIP/SAP%20BusinessObjects%20M... - is Lumira Designer supported in the Mobile BI Android? Page 3 leads me to believe it is only for iOS versions now