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Former Member

Can't start SUM

Hello,

I installed a solution manager abap + java. The java and abap stack are available, but now I can't start SUM for java. I get this error:

Can you please help me out to start the SUM tool.

Thanks in advance

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5 Answers

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    Former Member
    Aug 24, 2017 at 01:20 PM

    Hello Deepak,
    Thank you for your answer.
    I have already read this.
    I think he has problems with the DB.
    Here are some infos:

    pin.jpg

    Thank you

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    Former Member
    Aug 24, 2017 at 02:15 PM

    Hello Prakhar,
    Thank you for your answer.
    I have saphostagent 721:


    Here is sapstartsrv

    sapstartsrv.txt

    Thank you very much

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    Former Member
    Aug 24, 2017 at 01:01 PM

    Hi,

    Please go through this Wiki page

    https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=421366825

    cheers

    Deepak

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  • Aug 24, 2017 at 01:34 PM

    Hi

    Could you confirm if you have the latest SAP host agent version...normally if you have done fresh installation it won't be latest.

    hence make sure you have up to date SAP host agent and SUM as well.

    further you need to run the registration command if it meets the above requirement ..............you can notice the sum process started confirmation in command prompt etc. as per case.

    then you should be able to run via URL

    hope this helps

    Thanks

    Prakhar

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    • Former Member

      Hello again
      I have reinstalled SUM again today. But the same error.
      Here is hostagent sapstartsrt file.

      sapstartsrv1.txt


      SUM can not access some files. I give the SUM folder full access and sidadm is the owner of the SUM folder
      What is wrong ?

      Thank you very much

      sapstartsrv1.txt (7.0 kB)
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    Former Member
    Aug 26, 2017 at 09:18 AM

    Hello
    We solved the problem by setting SAPJSF user password in configtool and give full access to SUM directory.

    Thank you very much

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