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Former Member
Sep 03, 2007 at 06:00 AM

Probelm with decision step type



I am using the decision step type to display release and reject the options to the approver . i am using the latest end tab to escalate( forward) the workitem to next available approver .( deadline monitoring 30 min) .

workitem is generating in the 2nd available approver inbox after 30 min . but the same workitem is still available in the 1st approver inbox ( of course it display the message the following deadline was missed and latest end reached) .

But even after the 2nd approver gets the workitem in his inbox ,the 1st approver is able to execute the same workitem by ignoring the message .

Please can any one explain me what is reason behind this.

Please can any one helping me how can i delete the workitem in the 1st approver inbox once the workitem is created in the 2nd approver inbox .