Cannot use create user as j2ee_admin

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Hi, All:

The system is: double stack, ABAP & Java, NW04s SR2 SP12, BI + EP, AIX + Oracle.

After successful installation, we logon the portal as j2ee_admin, when choose User Administartion -> Identity management, error occurs with message: "A required service for the identity management user interface is not available. Contact your system administrator ".

Then we go to http://<hostname>:50100/nwa -> administration -> identity management ->create user, error occurs with message:"Current user has user creation permissions in the UME, but cannot create users in the back-end system (data source). The original and possibly untranslated message was: "java.lang.reflect.UndeclaredThrowableException"

We check the UME settings via configtool and also check the sap_j2ee_admin role assigned to j2ee_admin in ABAP, it seems all correct.

So it's so strange that we can logon as j2ee_admin but can't do the user administration job.

Anyone met the same issue?

Any info will be highly appreciated!

Best Regards,

D.H