on 08-31-2007 8:31 AM
Hi all,
I am on SRM 5.0 (SRM SERVER 5.50 SP 9) in Extended classic and have noticed when creating limit carts of type 'invoice only' that the contract section is available.
I have been told by SAP previously this section was disabled for invoice only carts as the item was effectively a 'mini-contract' so contracts should not be permitted. The contract section was always only there for 'confirmation & invoice' carts (service item category).
Does anyone know if this has been deliberately setup by SAP or whether the contract section appearing now on my SP level is a bug?
Thanks a lot,
Nick
Nick
Did you have any luck with this ?
Keith
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Hi all,
SAP first level customer support are adamant this is standard behaviour:
"Hello Nick,
As I have already checked in our standard system and found that
'Contracts' section is available; here as well.
It is standard behavior of the system and we can assure you that your
system is also behaving as per the design.
I hope this message has been clarified.
If you need further assistance, please notify your interest about
our remote consulting services so we can provide a time effort estima-
tion.
Many thanks for your understandings.
Kind regards,
Gaurav"
I have to say I do not agree, but can't seem to progress without having specific written proof in the form of a SAP note or customer message that the contract section should not be shown. I am positive SAP told us before thast the contract section should not be shown, but can't find the previous communication as an example. Most of my issues get bounced back to me these days, and it is very frustrating!
If any of you can help me that would be great.
Thanks,
Nick
Hi
<b>Seems to be a SAP bug, due to some recently applied SAP OSS Note. What all SAP Notes have been applied recently ?</b>
Please raise a customer OSS message with SAP at the earliest for faster resolution of the query as well.
<u>Meanwhile, please go through the following links/ SAP Notes, which will help -></u>
Note 986668 Limit item and multi accounting by value throws error
Note 1064557 - SRM 6.0 SP02: Additional Notes to be applied on SRM Server
Note 612004 Limit and price determination in confirmation and invoice
http://help.sap.com/saphelp_srm30/helpdata/en/38/4cc5376848616ae10000009b38f889/content.htm
http://www.jhu.edu/hopkinsone/documents/SRM-ContractAdministrator_000.pdf
http://www.jhu.edu/hopkinsone/documents/AP-InvoiceEntryProcessor_001.pdf
http://www.ies.state.pa.us/srm/lib/srm/2006_05_26_srm_007.pdf
Do let me know.
Regards
- Atul
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