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Former Member
Aug 31, 2007 at 07:23 AM

Third party returns from customer to vendor (Urgent)

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Hi,

We have an urgent requirement regarding an issue with third party returns from customer.

The scenario required is as follows :

When the customer returns the goods in Third party proccess the goods should be directly returned to the vendor instead of receiving into our plant .

How can we map this bussiness proccess?

Currently the returns are handled as per the standard SAP proccess ie.,

Customer returns the goods> Return order is created>Return delivery created (PGR)>Credit memo created.

In this case we are receiving goods into our plant .