Skip to Content
0
Former Member
Aug 31, 2007 at 07:23 AM

Third party returns from customer to vendor (Urgent)

20 Views

Hi,

We have an urgent requirement regarding an issue with third party returns from customer.

The scenario required is as follows :

When the customer returns the goods in Third party proccess the goods should be directly returned to the vendor instead of receiving into our plant .

How can we map this bussiness proccess?

Currently the returns are handled as per the standard SAP proccess ie.,

Customer returns the goods> Return order is created>Return delivery created (PGR)>Credit memo created.

In this case we are receiving goods into our plant .