We have an urgent requirement regarding an issue with third party returns from customer.
The scenario required is as follows :
When the customer returns the goods in Third party proccess the goods should be directly returned to the vendor instead of receiving into our plant .
How can we map this bussiness proccess?
Currently the returns are handled as per the standard SAP proccess ie.,
Customer returns the goods> Return order is created>Return delivery created (PGR)>Credit memo created.
In this case we are receiving goods into our plant .