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Head/Branch Office for Collections Management

Aug 21, 2017 at 02:39 PM


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Hi, we have been on SAP for several years and are now looking to implement FSCM Collections Management. We have a relatively small number of customers where we really need to split the work list at a lower level than company code + sold-to customer. We have not previously implemented Head office / Branch office in SAP ERP. My questions are:

* If we implement head / branch office functionality in Collections Management, does that allow to split the work list so that, for example, Collector Mary Smith is assigned Branch A, and Collector John Doe is assigned Branch B, for the same sold-to customer within the same company code?

* We have previously not felt we needed this in our ERP modules but I think it might now be worth re-visiting. Does anyone know of a great document / resource available that explains how it works (and side-effects) to someone with strong techno-functional SAP experience but not necessarily specifically SD or FI?

* If we choose not to pursue head/branch on the FI side, but want to use it in collections management, can we make it work by using one or more of the mapping BAdI's? Even though we don't use the head/branch relationship currently, there is data in BSID that can be read to determine which "branch" to assign on the Collections Management side. I am considering this as a hybrid approach. Has anyone tried something like this?

All responses appreciated!



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