I really need your help for changing the name of the Activity fields in the Interaction Center WinClient.
What i need is to change in the Activity the following: For example:
1) In the label Priority i would like to put Secure Level
2) Ext.No. label i would like to put Person
The reason is because in the fields related to the standard label, i am putting information that is not related to the name of the label.
Is it possible to change the name of the label?
I would really appreciate your help on this