We are using EP 6.4 SP17.
I am the administrator of all collaboration rooms in my company.
In our rooms, we have a room part which is designed to administer the room: change owner, add room parts, and assign room roles to room members.
This room part is only available to users with the room admin role.
When i created the rooms, i gave some users this role on room creation and they can see the admin room part.
However after the rooms were created, i now need to give some more users the room admin role so they would have access to the admin room part.
Despite i give those users the room admin role, and i can see that they indeed have this role, they still can't see the admin room part.
Anyone knows why users who are given the room admin role after the room is created can't see room parts that are assigned to this role?