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Former Member
Aug 30, 2007 at 11:08 AM

How to configure service desk solman 4.0


I have to configure service desk but don't know how to link with SLA.

I have created the response and date profile but which business transaction i have to i have to create a new <b>Z</b> business transaction

Please help me and eloborate more using detailes steps which needs to be carried out.