Hi.
An accounting document for customers are cleared when the payment is from the customer is posted with a clearing transaction. When you post the payments direct on the the customer without clearing you get this situation. When you have set-up credit management it is even possible that new orders are blocked for this reason
When it is for creditors GR /IR you have to use the transaction F.13 - Automatic Clearing.
When it is for vendor payment, you don't have completed the payment run
Paul
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