Hi Workflow Experts and Gurus! (--,)
I have an existing SRM scenario where an e-mail alert is sent to the recipient <b>right after he/she receives the first e-mail</b> (Confirmation e-mail). The client wants the e-mail alert (2nd e-mail) to be sent 30 minutes or more after she receives the 1st mail.
Specifically, when the client receives a message with the subject <b>Please Check Confirmation no. xxxx</b>, she automatically receives a message alert with a subject <b>Period Expired: ProcConfirmationEC No. xxxx</b>.
Where can I configure in Workflow the time schedule for the Alert Message?
I used a workflow template (<b>Task GenAler</b>) and the tasks have No Deadline Monitoring.
Please guide me on what to do.
Thanks in advance. I will reward points for valuable answers.
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