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Former Member
Aug 30, 2007 at 03:21 AM

New Document Address Number


Hi All-

We are on SRM 5.0, SP6 Ext classic scenario. Every time we create a Shopping cart with an existing Ship to Address number, the system generates a new document address number in SRM even though the address number and the address already exist in SRM.

I am not sure if this happens standard in SRM 5.0 or is it due to some custom development on our system. I am aware that this was an old Issue and there were OSS notes related to it:

Note 570543 - Creation of document addresses

Note 718206 - Copy template: New address number for delivery address

Can somebody confirm if they are seeing the same behaviour on their SRM 5.0 system? If yes, i can go ahead and create an OSS message and keep you guys updated.