Hi,
We are delivering eLearning with EP6, R/3 4.7, and LSO 200. For users running courses, any attempt to restart an intentionally interrupted course, is met with following error in the logs and a generic message for the user - 'Contact you administrator'.
When we check the application log we get the following response:
#1.5#000BCD9BDF3400620000008700000EF4000438D5BF27A161#1188390592889#/Applications/sap_lso/application#sap.com/com.sap.hcm.ls.webapps#com.sap.hcm.ls.lms.servlets.control.Mediator#Guest#2####8aec0ba0562b11dc8cc7000bcd9bdf34#SAPEngine_Application_Thread[impl:3]_37##0#0#Warning#1#com.sap.hcm.ls.lms.servlets.control.Mediator#Java###[session id=(J2EE4916500)ID0537983650DB00842569642546704349End,locale=en] :Exception occured! #1#com.sap.hcm.ls.lms.servlets.exceptions.LoginException: Login failed!
[CAUSE: LoginContext is no R3LoginContext: null]
[CAUSE: com.sap.hcm.ls.shared.datamodel.session.SessionException: LoginContext is no R3LoginContext: null]#
#1.5#000BCD9BDF3400620000008800000EF4000438D5BF27A74E#1188390592889#/Applications/sap_lso/application#sap.com/com.sap.hcm.ls.webapps#com.sap.hcm.ls.lms.servlets.control.Mediator#Guest#2####8aec0ba0562b11dc8cc7000bcd9bdf34#SAPEngine_Application_Thread[impl:3]_37##0#0#Warning#1#com.sap.hcm.ls.lms.servlets.control.Mediator#Plain###[session id=(J2EE4916500)ID0537983650DB00842569642546704349End,locale=en] :EXCEPTION:#
#1.5#000BCD9BDF3400620000008900000EF4000438D5BF27A7CC#1188390592889#/Applications/sap_lso/application#sap.com/com.sap.hcm.ls.webapps#com.sap.hcm.ls.lms.servlets.control.Mediator#Guest#2####8aec0ba0562b11dc8cc7000bcd9bdf34#SAPEngine_Application_Thread[impl:3]_37##0#0#Warning#1#com.sap.hcm.ls.lms.servlets.control.Mediator#Plain###com.sap.hcm.ls.lms.servlets.exceptions.LoginException: Login failed!
at com.sap.hcm.ls.lms.servlets.control.SessionContextUpdater.makeSessionContext(SessionContextUpdater.java:82)
at com.sap.hcm.ls.lms.servlets.control.SessionContextUpdater.update(SessionContextUpdater.java:47)
at com.sap.hcm.ls.lms.servlets.control.EventDispatcher.updateModels(EventDispatcher.java:116)
at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.doProcess(RequestProcessor.java:98)
at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.process(RequestProcessor.java:81)
at com.sap.hcm.ls.lms.servlets.control.Mediator.processRequest(Mediator.java:221)
at com.sap.hcm.ls.lms.servlets.control.Mediator.doGet(Mediator.java:150)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
CAUSED BY: com.sap.hcm.ls.shared.datamodel.session.SessionException: LoginContext is no R3LoginContext: null
at com.sap.hcm.ls.shared.datamodel.session.r3.R3SessionProvider.getSessionContext(R3SessionProvider.java:49)
at com.sap.hcm.ls.lms.servlets.control.SessionContextUpdater.makeSessionContext(SessionContextUpdater.java:72)
We felt this must be related to the communication between browser and Portal and R/3. We dumped the temp. Internet files, and were then able to launch the courses, but this has not proved a consistent solution.
Can anyone assist with this message and this behaviour?
Thanks.
/regards,
Conor.