Hi Gurus,
We are missing customers in GTS that is causing incomplete documents. Reason we did not load all the customers from ECC to GTS.
We have two interfaces running for customers
Real time customer interface is pushing all FES customers to GTS. Another one is for Non FES customers created directly in ECC.
Some times customers are created in ECC using XYZ accounting group. GTS customer interfaces can?t pick up end consumers that are created directly in SAP.
If any of the orders using old customer which we did not transfer to GTS is causing technically incomplete documents. We are cleaning them manually pushing customers from ECC to GTS first and transfer the order again using GTS plugin .
Thanks