Skip to Content
0
Former Member
Aug 20, 2017 at 08:29 PM

Soft Bounce during campaign execution - Hybris Marketing Cloud

338 Views

Hi Experts

We are using SAP mobile services for email execution and received soft bounces during campaign execution for certain email server (e.g; MS Outlook). Even test emails are not reached successfully for this particular email server.

Email addresses are correct and email server is reachable.

I have gone through below blog but not explailned how to handle soft bounce errors:

https://blogs.sap.com/2017/08/10/sap-hybris-marketing-campaign-success-and-bounce-handling/

Any inputs on how to handle the soft bounce issues ?

email-bounce.jpg

Thanks and regards,

Dinesh.

Attachments

email-bounce.jpg (96.5 kB)