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Former Member

Interest is not updated for campaign interactions - Hybris Marketing Cloud

Hi Experts,

I have executed campaign and included "Interests" in it. Campaign is successfully finished and intended actions are executed (example : Lead & Activity). I was expecting that interest from campaign will be included when there was a click through or lead or etc interactions created in the system. But I don't see interests are added in contact level even though interactions are shown correctly.

Any thoughts on this?

interest-in-campaign.jpg

interest-is-not-added-into-contacts.jpg

Thanks and regards,

Dinesh.

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