Fiori My Inbox - description is not getting displayed in info tab

[anushya_k]

nodescriptionmyinbox.png

In Fiori My Inbox application ,info tab description is not getting displayed in the screen ,but there is a description in the workflow step. I have searched and tried to follow some links ,https://archive.sap.com/documents/docs/DOC-54874 , https://launchpad.support.sap.com/#/notes/0002333208 .

But couldnot get the soluion.

Kindly let me know how to get the solution.

Regards,

Anushya

[Ivan-Mirisola]

Hi Anushya,

The Task on your ERP system must have a body defined in order to have something displayed on My Inbox besides the subject.

In addition to it, you could display additional information based on the object in question using transaction SWL1. You open this transaction, enter the Task ID and '*' for every user, it will enable you to add fields from the object assigned to this particular task:

Expression: &_WI_OBJECT_ID.DOC_NUM
Title: Document n#

After you maintain this info for the Task, run the report RSWD_MAINTAIN_USER_ATTR. It will ask you for the WF scenario filter name. Enter WF_INBOX_DC and click run(F8). Then click on the "import" button. Once all customizing is active for the task, it will display these additional attributes after the task body message in a tabular format. You may customize this view using Web IDE's extension points afterwards, but I find it too much work to a simple decision task.

Regards,
Ivan

[former_member185507]

Hello Anushya,

Is this solved? Could you please share your findings? I have the same issue. Can someone suggest on this also?

Regards,

SAM

[Tracy]

Is this solved? Could you please share your findings? I have the same issue. Can someone suggest on this also?

[anushya_k]

Some notes were missing.

[Sharathmg]

https://help.sap.com/saphelp_fiorierpx1_100/helpdata/en/d7/383953fcabff4fe10000000a44176d/frameset.h...

[anushya_k]

can you please share some links of the admin Fiori guide so that I can compare the setup.

regards

Anushya

[Sharathmg]

Did you check the console of the browser? Is its due to some error, then it will be available in the browser console.

Check it as it will be helpful. Share the error, if you need more info.

Regards,

Sharath

[anushya_k]

console-error.png

This is a UI shell service error .But I am not sure whether this is related to the issue raised? If so please reply

[Sharathmg]

Definitely some issue with t he Fiori services in SICF folder.

Get it checked and compare with the admin Fiori guide to ensure all services are activated properly.

Regards,

Sharath

[anushya_k]

can you please share some links of the admin Fiori guide so that I can compare the setup.

regards

Anushya

[anushya_k]

Thank you..I have checked the SICF folder .All the services are activated.

Any other solutions please?