Need some help from on Redwood.
We are facing a major issue. We are one Redwood 18.104.22.168 with redwood basic version.
We have connected our backend R/3 to the redwood server. We have Redwood explorer installed on our laptop. We are in the process of configuring the users and roles. We are using the standard roles & are creating the users. We are trying to create a end user JCS_ENDUSER and have assigned all the end user roles as per below:
User privileges (Repository role JCS_USER)
The default system privileges for the role JCS_USER are:
Alter a registry key
Create a directory
Create a format
Create a registry key
Drop a directory
Drop a registry key
Delete output of own jobs
View job output
Execute destination jobs
Set subscription info for yourself
Request execution of scripts
Subscribe yourself to executions per queue
Subscribe yourself to script executions
Subscribe yourself to job output in a directory
Edit existing jobs
Regular end user access for clients.
View any event
View any lock
View any scheduler
View any resource
Create a file
All these roles were specified in the Redwood help in the explorer. But after even though we have assigned all the roles for the end user, after saving the user settings, when we log on, we are getting the following error:
JCS-02134: no license available (Concurrent Content users)
ORA-20800: JCS-02134: no license available (Concurrent Content users)
ORA-06512: at "SYSJCS.LM", line 1468
ORA-06512: at "SYSJCS.LM", line 2385
ORA-06512: at "SYSJCS.JCS", line 170
ORA-06512: at line 1
*Cause: You are not licensed for this product, or the license has not
*Action: Check with your DBA whether the system is licensed correctly.
Apply to Redwood or your reseller to get a license for this part
of the product.
Can you please let us know the root cause of the problem.
Thanks a lot in advance for your help.