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Failed to obtain Single sign on ticket for connection"*connection name*". in design studio

Aug 17, 2017 at 04:59 PM

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Former Member

Hi Everyone,

I am not able to connect to BW system through an SSO OLAP connection on design studio.

when i try to add a data source in design studio through sso connection it throws below error:

Failed to obtain Single sign on ticket for connection"*connection name*".

Please check server side SSO configuration for user"*user name*"

>SSO is configured on our BI system.

>Security token service has also been added in APS.

Can anyone suggest what could be the issue in this case.

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2 Answers

Zahid Yener Aug 21, 2017 at 02:32 PM
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Hi Girish,

Design Studio needs a certificate between BW and BO when using SSO. Check your BW/BO SSO integration if the certificate is generated correctly and imported correctly to your BW and BO servers. Otherwise, you will receive this error.

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Tammy Powlas
Aug 17, 2017 at 06:35 PM
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Hello - there is a Design Studio troubleshooting wiki https://wiki.scn.sap.com/wiki/display/BOBJ/Design+Studio+-+Support+Page+For+Client - and one for BI Platform -have you gone through those steps?

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