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CRM Internal order

Aug 18, 2017 at 06:30 PM


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Hi All,

I am creating service contract in ERP and replicating to CRM.

1) Expecting to be, Once Service contract reached to CRM , create internal order. - This is not happening. Please help on this. I have done all the relevant settings as below with my document type and controlling level Item.

Is there any other setting to be configured.

Many thanks,


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1 Answer

Spencer Liang
Aug 21, 2017 at 12:10 AM

Is this internal order an 1order document in CRM?

I do not know how it is related to controlling integration.

To create a followup document can be realized by action.

You may customize an action to be executed when saving, with method call - copy_document. You will also need to customize copy control too.

more details in


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