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Former Member

Getting Multiple mails - Alert configuration

Hi all

I have Idoc to file scanerio.i had configure alert configuration properly

in alrtcatdef, and created rule definations in RWB as of ADAPTER type.

for testing purpose i restrict the read/write authority of the target folder where the file has to be created.

<i>My alert are working properly.

but i am getting multiple mails with container variable SXMS_TO_ADAPTER_ERRTXT giving message (acess denied )

showing in mail.</i>, upto this everything is OK.

when i tried to use <b>supress multiple alert option</b> in RWB alert configuration.

than i am getting 1 mail only, but when i confirm it from Alert Inbox , than again i receive 2-3 mails for the previous error.

in alcatdef i have given 1 in max no of deliv option

regards

AJAY

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2 Answers

  • Best Answer
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    Former Member
    Aug 24, 2007 at 06:34 AM

    Hi !

    refer these link for your query about Alert

    <b>For email alerts</b>

    /people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2

    /people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3

    /people/sap.user72/blog/2005/01/14/alert-management--improving-monitoring-of-your-landscape

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

    <b>

    You have to do SMTP Configuration for EMail and SMS....</b>.

    http://help.sap.com/saphelp_nw04/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm

    Alerts

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-stepCheck out these:

    RWB- Alert Configuration LInk isnot working

    Unable to login into Alert configuration

    CCMS ALERTS

    /people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i

    /people/sap.user72/blog/2005/12/05/xi-grmg-customizing-for-xi-ccms-heartbeat-monitoring-part-ii

    /people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3

    Alerts

    transaction handling in XI

    /people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated

    • Auto triggering of alerts

    transaction handling in XI

    • SCOT

    not sending email from alert inbox

    See this link : http://help.sap.com/saphelp_nw70/helpdata/en/da/a3a7408f031414e10000000a1550b0/frameset.htm

    heck this weblogs on creating them and troubleshooting:

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

    /people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated

    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/9418d690-0201-0010-85bb-e9b2c1af895b

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

    Further reference

    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/content.htm

    Also suggested go through the blog:Alerts with variables from the messages payload

    /people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated

    /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function

    /people/ginger.gatling/blog/2005/12/02/innovative-ways-to-use-alerts

    /people/matt.kangas/blog/2006/06/27/personalized-alert-delivery

    U may proceed in the following ways:

    1. Reduce the securit settings of ur browser and enable the cookies

    2. Try to SSO enable ur scenario

    Have a look here:

    SAP Note 840849

    The configuration required as per ur patch level

    SAP Note 913858

    Check out these also :

    RWB- Alert Configuration LInk isnot working

    Unable to login into Alert configuration

    Thanks !

    Abhishek Agrahari

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    Former Member
    Aug 24, 2007 at 06:32 AM

    hey

    goto SLG1,it will show you all the alerts which were triggered

    Thanx

    Aamir

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    • Former Member Former Member

      the problem is due the fact that

      Adapter Engine tries 3 times with 5 min interval to send a message before declaring it as a failure, so thats why

      i am getting 3 mails for the 3 failed attempts

      2 ways we can solve this issus :-

      1. RWB -> Alert config -> select suppress multiple mails.

      2. Through Visual Admin make the IS_Retry parameter as one.1

      Thx & Rgs

      Ajay Pant