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author's profile photo Former Member
Former Member

Send SAP Office mail notification via Action

Hello,

Is it possible to send automatic SAP Office mail notification to Author of support message in time of changing status from NEW to IN PROCESS or it's only way to send it via Internet e-mail?

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 26, 2007 at 04:15 PM

    Hi Ivan,

    I'm not sure of the exact details but I believe you have to change the processing type of the email action. I think there is a method call that you can select to send a mail to the SAP office mail.

    regards,

    Jason

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 11, 2007 at 09:23 PM

    Hi Ivan,

    Yes, please refer to note 691303.

    Regards,

    Latief

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