GP and UWL

Hi all,

I've configured the UWL to also show the GP Processes, everything works fine, the users are receiving their Notifications and can continue the processes. But one user cannot, this one is having this mistake when is trying to access the GuidedProceduresConnector:

An error occurred while trying to connect to the provider

And when we enter into the detail, the following is shown:

Time out occured. Time taken is more than 30 seconds

What can be happening in here, we've deleted the cache of the UWL and also the configuration of the GPConnector and then restart the portal and created again the GPConnector and the error persists...

Thanks in advance!!

Regards,

María Margarita Monteverde