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Oct 10, 2016 at 07:41 PM

In SOLMAN_SETUP, "No agent found" shows up for diagnostics agents

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I have Solution Manager 7.2 SP3 installed. I'm at the "Define CA Introscope" step in SOLMAN_SETUP. After I click the Discover Introscope EM button, the Diagnostics agents field shows "No agent found (N/A)". I have already installed a Diagnostics Agent on the Solution Manager server. Does anyone know how to resolve this? Thanks.

Henry