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Former Member

SSO ticket exprired for a particular user only

Hi There,

We are facing very strange error for set of users. They always get SSO

tickets expire error message.

com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: System

received an expired SSO ticket

at

com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:455)

at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1015)

at com.sap.mw.jco.JCO$Client.connect(JCO.java:3238)

at com.sap.mw.jco.JCO$Pool.getClient(JCO.java:5380)

at com.sap.mw.jco.JCO$PoolManager.getClient(JCO.java:6149)

at com.sap.mw.jco.JCO$PoolManager.getClient(JCO.java:6099)

at com.sap.mw.jco.JCO.getClient(JCO.java:8766)

at

com.sap.tc.webdynpro.serverimpl.core.sl.AbstractJCOClientConnection.getClient(AbstractJCOClientConnection.java:397)

at

com.sap.pcuigp.xssfpm.wd.BackendConnections.connectModelInternal(BackendConnections.java:316)

at

com.sap.pcuigp.xssfpm.wd.BackendConnections.initBackend(BackendConnections.java:256)

at

com.sap.pcuigp.xssfpm.wd.BackendConnections.connectModel(BackendConnections.java:154)

at

com.sap.pcuigp.xssfpm.wd.wdp.InternalBackendConnections.connectModel(InternalBackendConnections.java:237)

at

com.sap.pcuigp.xssfpm.wd.FPMComponent$FPM.connectModel(FPMComponent.java:840)

at

com.sap.pcuigp.xssfpm.wd.FPMComponent$FPMProxy.connectModel(FPMComponent.java:1070)

at

com.sap.pcuigp.xssfpm.wd.BackendConnections.init(BackendConnections.java:141)

at

com.sap.pcuigp.xssfpm.wd.wdp.InternalBackendConnections.init(InternalBackendConnections.java:233)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:186)

at

com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:110)

at

com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)

at

com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)

For rest of users system is working fine. As suggested by some users in

SDN we even deleted JCOuser sessions from backend. But it did help. Just to solve this we even deleted this user id and then re-created the same.But again it gave same error.

Please sugggest. We are on NW 7.00 SP11.

Warm regards,

Sudhir

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3 Answers

  • Aug 22, 2007 at 12:43 PM

    H Sudhir,

    What's really strange is the dependency of the concrete users - if this is really true, is it possible that the different users are persisted in different UME backend stores?!

    Additionally, check that the time of the involved servers are synchronized!

    Also check https://service.sap.com/sap/support/notes/1013230

    Hope it helps

    Detlev

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  • avatar image
    Former Member
    Aug 22, 2007 at 03:05 PM

    Hi

    Try reducing timeout value for the security sessions

    See SAP Note : 947376

    it says ""Please set the timeout value for the security sessions (default about 27h) and the timeout value for the SSO ticket (default about 8h) to the same value. It should be a value that is higher than the maximum working time of an employee, e.g. 16 hours.""

    Also see

    rfcerrorlogonfailure-system-received-an-expired-ss

    Regards,

    Apurva

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  • avatar image
    Former Member
    Apr 29, 2009 at 03:33 AM

    Closing old messages, not relevant now.

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