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Former Member
Aug 22, 2007 at 04:17 AM

Tickets in ABAP Production support


Hi Gurus,

I am new to ABAP.

Please can anyone tell me

1) where do we see all the tickets assigned to a perticular user ( ABAP Consultant) and the ticket description.

2) what are the methods used in communicating the tickets to the technical consultant?

3) what are the things we need to check before to satrt working on a ticket.

thanks in advance.