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No mail is sent from SAP Workflow

Hi

We are sending mail from SAP Workflow to Lotus notes email. We have made the correct configuration in su01d for users whom we are sending by mentioning email address and communication method as email. We have also checked that program RSCONN01 is running periodically. We checked the SCOT transaction and no entries has been registered from SAP Workflow. we have defined SMTP node as required but still nothing happens.

I have also tried to send mail from SBWP but no entries is registered. Can you tell me what is the problem. I think it might be the issue between linkage between SAP and mail server. Can anyone tell me what needs to be checked here. I have done config for SICF Tcode also.

Thanks

Arghadip

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3 Answers

  • Best Answer
    Posted on Aug 21, 2007 at 11:45 AM

    > I have also tried to send mail from SBWP but no entries is registered.

    Are you still not able to send mail from SBWP? You need to fix this problem first, then you can start worrying about the workflow mail-sending capability.The user which sends e-mail needs to have an e-mail address defined in the user record.

    Try defining an e-mail address for your own user and send an e-mail from SBWP. This should show up in SCOT, either as waiting in the queue, or (if you have bad luck with your timing) as sent e-mail. If the e-mail doesn't even show up in SCOT, ask Basis to help you figure out what is wrong.

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  • Posted on Aug 21, 2007 at 07:54 AM

    Hi Arghadip,

    is the SMTP node configured correctly?

    You say e-mails are not even reaching SCOT. How are you creating the e-mails? A send mail step in the workflow or do you use a notification program (extended notification or RSWUWFML(2)) ?

    Regards,

    Martin

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    • Former Member Martin Nooteboom

      And just to check : did you try to hard code a mail address in the receiver of the mail step ? I always try this whnen I'm not sure if there's a problem with a mail step in my flow

  • Posted on Aug 21, 2007 at 12:00 PM

    Hi AK,

    SAP Workflow & Lotus Notes, require a different Connector to be configured, unlike MS-Outlook as MS-Outlook has in built (in SAP) connectors like MAPI.

    Aditya

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