Backint Error - BKIERR: Product grace period expired.

[Former Member]

Hello SDN Community.

I have the following error when I try to perform a Backup Full (SAP-ORACLE-ARCserver).

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Program: BACKINT

Parameters:

Nodename: AZANT03

Function: BACKUP

BackupType: file

Input File: H:\oracle\AZD\sapbackup\.bdvykfov.lst

Output File:

Parameter File: E:\ORACLE\AZD\DATABASE\dia01A.utl

Parallel sessions:1

BKIERR: Product grace period expired.

BR232E 0 of 83 files saved by backup utility

BR280I Time stamp 2007-08-17 22.13.28

BR231E Backup utility call failed

I tried copiying the BACKINT.EXE file from other site, but the problem continues.

Do you know, how can I solve the problem?

Thanks.

David

[markus_doehr2]

Your evaluation period for the product is over, you need to buy a license for it.

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Markus

[Former Member]

Thanks Markus,

I saw the message in the Log.

But you know how I can license the BACKINT tool? I'm really lost about that. We never made that process.

Thanks for your comments.

David

[markus_doehr2]

You downloaded it somewhere, right?

ARCserve is nowadays CA, I think you can just call them - see the page here:

http://ca.com/products/product.aspx?ID=4536

Look in the upper right corner for a phone number.

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Markus

[Former Member]

Markus,

Thanks for your tips.

When I was trying again testing the tool in Console Mode, appears a Message from ARCSERVE about the expired license.

I find information on the Internet about the clean uninstall of Brightstore Arcserve. I did the steps and reinstalling again and the problem was solved.

David

[markus_doehr2]

What you did is uninstalling ARCserver and reinstalling it so the evaluation period starts from the beginning. After that period is over again, you will face the same error.

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Markus