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Activate Sales and Service on same Tenant

Aug 17, 2017 at 08:56 AM

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Hi All,

Does anyone have the experience of using the same tenant for C4C Sales and Service? I'm wondering what will be the issues if a business enables both in scoping as they would like to share the same customer base.

Will it slow down the performance? I'm aware that in contacts, we cannot distinguish between a Sales contact and Service contact. Can you point me to other such scenarios that will help us make a decision?

Best Regards,
Preethi

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Hi All,

Can someone please let me know if you've enabled both Sales and Service on the same tenant and the issues it may cause?

Best Regards,
Preethi Santhanam

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