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Activate Sales and Service on same Tenant

Hi All,

Does anyone have the experience of using the same tenant for C4C Sales and Service? I'm wondering what will be the issues if a business enables both in scoping as they would like to share the same customer base.

Will it slow down the performance? I'm aware that in contacts, we cannot distinguish between a Sales contact and Service contact. Can you point me to other such scenarios that will help us make a decision?

Best Regards,
Preethi

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  • Hi All,

    Can someone please let me know if you've enabled both Sales and Service on the same tenant and the issues it may cause?

    Best Regards,
    Preethi Santhanam

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