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Configuration of product not getting copied in follow up transaction

Former Member
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Hello all,

we are implementing CRM 5.0 . IPC is configured for pricing. After entering products in quotation, I go to configuration tab at item level and configure my product by selecting characteristics. Problem arises when I create a follow up document from quotation. Configuration of individual items that I had done earlier does not get copied in follow up transaction and has to be done again. Is there some setting in IPC/ CRM that will let me copy entire configuration of quotation item?

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Answers (1)

gerhard_djuracek
Contributor
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Hi Sumedh,

there is note 899894 with a detailed description how to customize it the correct way! hope it's helpful!

Regards, Gerhard

Former Member
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Thanks Gerhard,

Had done that already and it was working. I did not update it here. But thanks for that note. It has given me links to other useful notes!