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Configuration of product not getting copied in follow up transaction

Hello all,

we are implementing CRM 5.0 . IPC is configured for pricing. After entering products in quotation, I go to configuration tab at item level and configure my product by selecting characteristics. Problem arises when I create a follow up document from quotation. Configuration of individual items that I had done earlier does not get copied in follow up transaction and has to be done again. Is there some setting in IPC/ CRM that will let me copy entire configuration of quotation item?

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1 Answer

  • Posted on Aug 21, 2007 at 08:48 AM

    Hi Sumedh,

    there is note 899894 with a detailed description how to customize it the correct way! hope it's helpful!

    Regards, Gerhard

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    • Former Member

      Thanks Gerhard,

      Had done that already and it was working. I did not update it here. But thanks for that note. It has given me links to other useful notes!