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Crystal Crashing when adding table

Aug 16, 2017 at 10:09 PM


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Every time I add a second ODBC (MSSQL 2008) table to my report, crystal crashes with this error below. I have tried reinstalling the app. Using a lower revision. Using Windows 7 and 10. Different PCs. The registry fix that is referenced in other posts. Turning off Automatic Smart Linking. The crash occurs after I hit the OK button after adding a table in the Database Expert.

Faulting application name: crw32.exe, version:, time stamp: 0x4b16581e Faulting module name: cslibu-2-1.dll, version:, time stamp: 0x4c91e67e Exception code: 0xc000041d Fault offset: 0x00049996 Faulting process id: 0x9a3c Faulting application start time: 0x01d316b5e1c9baa9 Faulting application path: C:\Program Files (x86)\Business Objects\Crystal Reports 11.5\crw32.exe Faulting module path: C:\Windows\SYSTEM32\cslibu-2-1.dll Report Id: 6ea5507f-b84b-41d6-987b-94c4c07fdce9 Faulting package full name: Faulting package-relative application ID:

Fault bucket 1623454293, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: crw32.exe P2: P3: 4b16581e P4: MFC71U.DLL P5: 7.10.3077.0 P6: 3e77fc29 P7: c0000005 P8: 00032e72 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF17B.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF218.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF22A.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF23B.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_crw32.exe_b8d76059b94c7adfe2ff3adf81f5f17262fb0bc_9bc046c7_9d8afa64 Analysis symbol: Rechecking for solution: 0 Report Id: ac8d9622-d880-4c50-9c3c-bd860ea622b8 Report Status: 268435457 Hashed bucket: 247109d97dbb19864cee429cdf54d98b

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1 Answer

Don Williams
Aug 16, 2017 at 10:10 PM

Hi Brett,

Hard to say what the issue is. Download CR 2016 Trial version and see if you can edit the report.


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