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Concurrent licenses BO 4.2 SP3

Aug 16, 2017 at 07:27 PM


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Former Member
Hello, I have a problem about BO 4.2 Support Pack 3 this is Session Log Off Problem. When you disconnect from the SAP BI Launch Pad, it appears that SAP Business Object does not log off directly to the user, so your session continues to appear in the CMC-Session. It is a problem because the user session continues to appear in CMC 2 or 3 times and takes up space for users.
Please help me, I was watching a blog with the same problem but for the version BO 4.0 SP5 and the options they gave I did not work.

Thank you<br>
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1 Answer

Denis Konovalov
Aug 16, 2017 at 07:41 PM

Which browser is being used and how exactly the user "disconnects" from the bilaunchpad ?
Also, does the session gets removed from the CMC after 20 minutes ?

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Former Member

Hi Denis,

We use the different browsers google chrome, internet explorer and mozilla and generates the same novelty.
It is disconnected because its session expires after 5 minutes session-timeout of tomcat. After these 5 minutes continues appearing in CMC until a lapse of 20 minutes for the session to close.


According to this KBA this should be fixed, so if you're seeing it with 4.2 Sp3 - please open support incident with SAP , using BI-BIP-ADM component.