future of sap crm????

[Former Member]

I am into SAP crm for the past year. however there are no sap crm projects. i have been told to take up siebel by my boss. should i really take it up seriously or will sap crm come up...... and it will be worth the wait.

i have heard that the new version of SAP CRM will be released in Jan. should I take up certification before or after tat

[Former Member · Accepted solution]

Hi,

I will suggest do not think about changing from sap to siebel, cause sap crm is the the fastest growing CRM in the world and the future of crm is only with SAP. I do't know for which comapny you are working but in sap crm there are lot of projects is in the market.

you can take up certification before new version release cause even new version will come but in certification for the next one year at least crm 5.0 will work. so do't waste time and take certification

rewards points if help!

Himanshu

[Former Member · Accepted solution]

thanks himanshu........... as of now there are no Sap crm projects.........siebel is hot in the market now.... tat is y i was asked to shift..... thanks for the advice... i will take up cert soon

[Former Member · Accepted solution]

I have worked both with Siebel and (now) SAP

there is no comparison, in my humble opinion

SAP is a tree (maybe not beautiful, but a high, robust, tree)

Siebel is a flower (maybe nice, but you cannot hang on it)

The same with Amdocs Clarify. I even own a Web Developer Certification on Amdocs Clarify. But SAP is the future. Siebel and Clarify will remain as niches.

[Former Member · Accepted solution]

so in ur opinion i need to stick to SAP but could learn siebel for temporary till sap crm projects come....

[Former Member · Accepted solution]

Hi Rebecca, here are my 2 cents:

1st cent - SAP is <i>growing</i> and SAP will not give CRM up.

MySAP CRM will be more and more spread because it relies on a framework of a giant suite that none of the others has. Amdocs has its Middleware / Invoice system, but the number of companies that use it is ridiculous if you compare it to SAP.

2nd cent - Take the certification NOW. I have both an MCSD and a Java certification (together with an Amdocs Clarify CRM one and an IFPUG Function Point professional one: I am certified man!) but no-one has ever asked me what versions of the platforms I knew. What is important for the employer / client is that you know the <i>methodology</i>, not the latest name of the classes of the application...

When CRM 6 is out, it will take months before they get the new exam going... it is not worth the wait.

3rd cent (yes I know they ought to have been 2). If not necessary, leave Siebel alone. It is obviously a very personal opinion, but I think that Oracle's takeover of Siebel will eventually destroy it. I have worked with Oracle forms, Oracle app server and I believe that Oracle Co. was born to do just one thing. Its wonderful Database. Period

[Former Member · Accepted solution]

Please note this:

<b>SAP helps fuel growth in CRM apps

</b>By Barney Beal, News Director

17 Aug 2006 | SearchCRM.com

The CRM market is on the rebound and should continue to grow significantly over the next five years, according to the latest market report from Boston-based AMR Research Inc.

Despite a wave of mergers and acquisitions across the industry, the market for customer management applications reached $11.7 billion in 2005, a growth of 8% over the previous year and 18% over the past two years, according to the report.

"There's almost unilaterally a renewed interest in customer management software of some kind," said Rob Bois, senior research analyst with AMR. "The economy has turned around and most of it is a reaction to increased competition. Companies are starting to deploy technology to win new revenue. That's creating an environment of renewed interest in CRM applications."

<u>AMR predicts the market for CRM products will continue to climb, reaching $18 billion worldwide in 2010</u>. CRM joins human capital management technology, which grew to $5.5 billion in sales last year, a 12% increase, as the fastest growing business application segment.

Once again, SAP AG is leading the way. The Walldorf, Germany-based company held the biggest share of the market last year at 16%, followed by San Mateo, Calif.-based Siebel Systems Inc. at 12% and Redwood Shores, Calif.-based Oracle Corp. with 4%. Oracle acquired Siebel last year, b

<b>

Once again, SAP AG is leading the way. The Walldorf, Germany-based company held the biggest share of the market last year at 16%, followed by San Mateo, Calif.-based Siebel Systems Inc. at 12% and Redwood Shores, Calif.-based Oracle Corp. with 4%. Oracle acquired Siebel last year, but the acquisition did not close in time to be reflected in 2005's numbers.</b>

Here is the original article:

<a href="http://http://searchsap.techtarget.com/originalContent/0,289142,sid21_gci1211105,00.html">http://searchsap.techtarget.com/originalContent/0,289142,sid21_gci1211105,00.html</a>

[Former Member]

thanks ...... east or west, SAP is de Best!!