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SAP GTS - Alert Monitoring functionality

Hello

We have a requirement, when the communication message (print message) in customs declaration is failed (not processed for print), the business must get notification automatically.

Does Alert monitoring functionality can help on this.

Please help me know how does Alert Monitoring in SAP GTS General Setting...work. After it is configured how the alert message is notified to the business user.

Thanks

Sudesh

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  • Best Answer
    Aug 17, 2017 at 02:27 PM

    Hi Sudesh,

    It might be suitable for identifying failed messages, but from what I can see, the available sub-object (/SAPSLL/ECC_OUT) cannot distinguish between electronic and print outputs.

    From what I understand, the business user becomes aware of the alerts by running a work-list. But in that case, it would surely be just as convenient, and less work for you, to use the Message Cockpit (System Monitoring > Message Processing)?

    Regards,
    Dave

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    • Hi Sudesh,

      I'm not familiar with Alert Monitoring, but I found the SAP Help documentation when I searched the web. I'm sure you can do the same.

      From a very quick read, it seems that it's necessary to run a "work-list" report to see any notifications that have occcurred since the previous run. I couldn't see any "e-mail" option, but (as I said) I didn't spend much time on this.

      Regards,
      Dave