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Former Member

Urgent : Not able to replicate customer from R/3 to CRM system.

Hi All,

I am performing the following steps in the testing system.

1. Defining the request through the t-code R3AR2.

2. Starting the request through the t-code R3AR4.

After the above steps, I do not see any BDoc being generated (t-code SMW01) and when I check the request status (t-code R3AR3), it is in status 'Running'. This is the status of the request even after 2 days.

The same works fine in production system and an BDoc gets generated immediately.

Can someone please let me know what could be the problem. This is very urgent.

Regards,

Madhu

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2 Answers

  • Best Answer
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    Former Member
    Aug 17, 2007 at 11:08 AM

    Hi,

    Do you have a filter in the adapter object

    CUSTOMER

    in the test system? That may be the reason of the Bdoc not getting created.

    Otherwise,

    1. you need to debug the R/3 extract module to see if data is being extracted.

    2. If yes, you can deregister the CRM inbound queue

    R3AR*

    queue in

    SMQR

    to see if there is a queue entry. This will mean that a Bdoc is already created.

    Hope this helps! Reward if its useful.

    Regards,

    Sudipta.

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    Former Member
    Aug 17, 2007 at 11:11 AM

    Hi,

    Follow this:

    1. Check SMQ1 in R/3: if the queue is there then unlock it and you are done

    2. Check SMQ2 in CRM: if the queue is there then unlock it and you are done

    3. Check Filters in Tcode R3AC1 fro CUSTOEMR_MAIN. REmove any filters that could stop the data from being replicated from R/3 to CRM

    Get back if still not solved

    Kindly reward points in case helpful

    Sharif

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