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Former Member
Aug 17, 2007 at 08:18 AM

Creating complaints in CRM with reference to R/3 invoices

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Hi,

How do i create complaints in CRM with reference to invoices in R/3 ? There is a standard BADI available for the same and i implemented the same but still the item selection screen is not popoulated with the line items in the invoice that i am referencing. What settings are required for the same ?

Also how to maintain the document flow from the R/3 invoice to the complaint in CRM ???

Dhaval.