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Former Member

Problem while sending fax using Smartforms

Hi,

We have a custom program to send fax from smartforms. This program was working fine in 4.6C, whereas now in ECC6.0 it is not functioning as expected.

I am passing the 'device' as 'TELEFAX' in the control_parameters and in the output_options I am passing the following values

ssfcompop-tdteleland = p_land1.

ssfcompop-tdtelenum = p_fax.

ssfcompop-tdreceiver = p_rcpnt.

ssfcompop-tdfaxuser = p_rcpnt.

ssfcompop-tdtelenume = p_fax.

ssfcompop-tdschedule = c_tdschedule.

ssfcompop-tddest = 'TF02'.

ssfcompop-tdsuffix1 = 'TF02'.

ssfcompop-tdnewid = 'X'.

ssfcompop-tdnoprint = 'X'

The form is generated and stays in the user's outbox (SBWP) with the status 'Document Sent. Wait for communications service '.

Earlier, in 4.6C, the output used to go to the spool and once the fax was sent successfully, it used to delete from the spool.

Any suggestions, am I missing some more parameters.

Thanks

Subbu

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2 Answers

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    Former Member
    Aug 16, 2007 at 05:45 PM

    Hi,

    Presumably you are using some third party software to send the faxes? If this is the case the fax software provider usually provide some component that runs on your SAP system, this is probably release dependent so you may need to upgrade this too.

    Regards,

    Nick

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    • Former Member

      Hi Nick,

      Thanks for your answer. Yes we are using a third party software for sending faxes. When contacted with basis, they said the MM team is able to send out faxes efficiently daily.

      On futher analysis I found out that few more parameter values need to be passed to the output_options structure.

      Its working fine. Thanks for your effort.

      Regards

      Subbu

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    Former Member
    Oct 23, 2007 at 11:56 AM

    Hi,

    could you please send me the program of how u send fax from smartforms??

    thanking you

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