Skip to Content
author's profile photo Former Member
Former Member

Customized transaction type not working

In Change Request Management, we have copied a transaction type from "Normal Correction" and tried to customize it. We have also copied a new action profile for this new transaction type. And copied exactly the same action conditions. However, when I trigger action "Set to 'In Development' " and save the change. Status of the message does not change to "In Development" as "Normal Correction" did.

Is there any setting missing that I should do?

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

3 Answers

  • Posted on Aug 16, 2007 at 03:47 PM

    Hi Martin,

    have you followed the instruction in the IMG, when copying the transaction type?

    IMG: SPRO -> Configuration -> Scenario-Specific Settings -> Change Request Management -> Important Information

    See copy of the IMG activity below:

        1. IMG ###########################

        <i>Important Information</i>

        Before you start to configure Change Request Management, make sure that you have performed all the Solution Manager IMG activities under the following nodes:

        Solution Manager -> Basic Settings

        Solution Manager -> Scenario-Specific Settings -> General Settings

        When you copy the standard Change Request Customizing into customer namespace, you should just change the first character to Y or Z e.g. SDCR -> YDCR or ZDCR but not Z1CR, if you change more characters you should be aware that modifications will be necessary and it is not standard SAP. This restriction is required for all CRM related objects like catalog, transaction type, status schema ...

        ##############################

        Ruediger

        Add a comment
        10|10000 characters needed characters exceeded

      1. author's profile photo Former Member
        Former Member
        Posted on Aug 17, 2007 at 06:25 PM

        Hey Martin,

        First of all did you register the new transaction type as Change transaction.

        How to ??

        Ans:

        Go to spro->solution manager img->Scenario specifc settings->change req management-> extended configuration-> Assign implementation to change tranasction type.

        Notice the the normal correction is registered there.

        Similarly you have to register your new created transaction type.

        After doing this check out whether it works.

        If it doesnt, revert back.

        Reward points for usefull answer.

        Add a comment
        10|10000 characters needed characters exceeded

      2. author's profile photo Former Member
        Former Member
        Posted on Dec 07, 2015 at 12:51 PM

        Hi Martin,

        which status value you have put in Method Call for this action?
        The method call value should be " In Development "(E00*).

        Please check and let me know if you still have any issue.

        Thanks

        Gaurav Patel

        Add a comment
        10|10000 characters needed characters exceeded

      Before answering

      You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
      You must be Logged in to submit an answer.

      Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.