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Hybris Marketing SAP Jam Integration

Aug 16, 2017 at 11:12 AM


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Hi all,

I have two questions concerning the integration of Hybris Marketing (on-prem 1702) and SAP Jam:

1. Is it possible to go from the SAP Jam group to the assigned campaign in yMkt or just to go from the campaign in yMkt to the assigned Jam group? (second scenario is working)

2. (How) is it possible to use SAP Jam Feeds in the sentiment engagement application?



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Best Answer
Josef Ehbauer
Aug 16, 2017 at 12:19 PM

Hi Tobias,

your questions can be answered as follows:

1.) It is only supported the direction from Hybris Marketing to SAP JAM, i.e. you can navigate from yMK objects, i.e. campaign, to the corresponding JAM Group.

2. You can take over certain posts from the sentiment engagement application into a SAP JAM Group as feed. The other direction is currently only possible for SAP JAM Communities, which is a specific SAP product, being used by customers for product reviews and rating in ecommerce applications.

Best Regards,
Josef Ehbauer
Hybris Marketing Cloud

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Thank you for that fast answer Joseph! :-)