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Former Member

How to reinstate Subscription Order, which is suspended due to nonpayment.

I tried with ISM_SALES_ORDER_CHANGE, But I am unable to reinstate the same.

And also change dunning Procedure using BAPI_CTRACCONTRACTACCOUNT_CH1 FM,

Could any one help in this regard.

Thank you,

SPR

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2 Answers

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    Former Member
    Sep 29, 2007 at 07:53 PM

    Hi,

    a delivery suspension due to non-payment can just be released via an incoming payment.

    You could also manually do this be setting the end date of the suspension, but I would not advise that. As I currently do not have system to check I'm not sure whether you could use ISM_SALES_ORDER_CHANGE, but you can try via the where-used list of structure JKSI_SUSPEND which needs to be used in this case.

    Tim

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    • Former Member Former Member

      SPR,

      The correct FM to use are the following, you can pick one applicable to your requirements; ISM_SALES_ORDER_CHANGE, ISM_PORDER_CHANG, ISM_BTCI_SALES_ORDER_CHANG (batch mode) and ISM_SD_ORDERBOOK_CHANGE.

      Sibu

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    Former Member
    Sep 25, 2007 at 02:59 PM

    SPR,

    I am assuming that the block on the liability account was done through the dunning process.

    To re-instate the subscription, the block on the BP needs to be removed. Once this is done, you can restart the subscription for create a new subscription and the subscription deliveries will be generated and the normal process will continue.

    Regards,

    Sibu

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