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Former Member

Replacement of defective material?

Dear all,

I want to sale the material with replacement of defective material. How can i map this scenario?

Regards

Jayesh

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3 Answers

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    Former Member
    Aug 15, 2007 at 12:07 PM

    Hi Jayesh,

    you want dn't want credit to customer ,it is possible to issue a free of charge material,

    in the sales order document type must be refer to previous sales document type,such as return sales order.

    In std. sap t-code VOV8 you find order type SD/KN -Subs.Dlv.Free of Ch.

    You can copy your order from this order type.

    I think this will solve your problem

    Best Regards

    Sainath

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    Former Member
    Aug 15, 2007 at 01:42 PM

    use material dynamic product proposal concept, so that system automatically replaces the defective material with the new material.

    thank you

    with regards

    chaitanya

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    Former Member
    Aug 15, 2007 at 01:57 PM

    hi,

    There are two ways to go for it that to depends on the whether the cost of sending the defective material back is affordable or not.

    If the cost of send the material back is affordable .Then create the return order and delivery ,do GR . Then create free of charge delivery or just give the credit to customer for the defective material.

    If the cost of sending material back is more customer will scrap the goods at his end and we have to give credit to customer or we have to send the free of charge delivery for the defective materials.

    Hope this clear

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