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Error in DTW - The DTW bit and the MS office bit are incompatible

Aug 11, 2017 at 03:26 PM

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Former Member

Hi All,

I have the error "The DTW bit and the MS office bit are incompatible (32bit/64bit)"

My laptop is 64 bit. It is new and already run update window.

SAP - DTW and DI API are 64 bit.

MS Office is Professional Plus 2016 64 bit.

More background about this error;

I had 32 bit version of Office installed in my system before I installed SAP.

After installing SAP I had this error when using DTW.

So I uninstalled MS Office 32 bit, uninstalled SAP (all)

Then Installed MS Office 64 bit and Installed SAP 64 bit.

But the problem hasn't fix, I'm still having the same error.

Please help me with this issue. Thanks in advance.

Rachel

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2 Answers

ANKIT CHAUHAN
Aug 11, 2017 at 04:50 PM
1

Hi,

If you are using 64 Bit DTW and DI API, you need to make sure that 64 Bit access driver must be installed. 64 Bit Access Driver can be found from the link https://www.microsoft.com/en-us/download/details.aspx?id=13255

Refer to SAP Note 865191 for the same.

Kind regards,

ANKIT CHAUHAN

SAP SME Support

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Former Member

Hi Ankit

Thanks so much for your answer.

The problem has been fixed :)

I've download and installed Access Driver 64 bit. (I'm using Office 2016 so I download Access Driver 2016)

Here is the link

https://www.microsoft.com/en-us/download/details.aspx?id=54920

Rachel

1

Hi Rungarun Songsuwannakit,

Thank you very much for the information!

Please close this thread by marking "Correct Answer".

Kind regards,

ANKIT CHAUHAN

SAP SME Support

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Former Member Aug 11, 2017 at 03:54 PM
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Here are the screenshots


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